Thank You for Your Feedback!
Thank you to everyone who completed our Annual Satisfaction Survey this past month. Your feedback is invaluable to us as we strive to provide the highest possible level of service. We’re very pleased to see that the percentage of members completely satisfied with the P&G Fitness Centers has increased by 10%. My Team and I are spending a considerable amount of time reviewing your feedback to see where we’re doing well and strategizing how we can improve to better meet your needs.
One of the growth areas identified in the survey is some cleanliness issues with our facilities. We’ll be discussing that as well as a variety of other issues with JLL/P&G to better meet your needs. At TriHealth, we strive for Service Excellence every day.
Here’s to your health,